What you need to know for your initial visit
Thank you for trusting us to guide you through your healthcare journey. We want to make your visit with us as easy as possible.
We gladly welcome service animals in our locations. We do require the necessary paperwork to make that accommodation.
Scheduling an appointment
We ask that you call us to schedule your first appointment at 219-922-8051 during regular business hours. Do not worry if you have to leave a message; our coordinators will call you back promptly. We apologize for the inconvenience, but we are assisting other patients with the same respect and attention we will give you. When you leave a voicemail, please make sure you leave your name and a working number. You can chose which of our three locations works best for you. If you are interested in scheduling an appointment at our Whiting location, please call 219-703-2558. You will need to have your insurance card(s) available for scheduling.
Click here to Pre-Register for your appointment and we will call you to schedule!
What to bring
Please arrive 15 minutes prior to your scheduled appointment time and bring the following
When you arrive
When you arrive, sign-in at the front desk. The receptionist will ask you for the above information, and depending on your specific insurance plan, a co-pay or coinsurance payment. This amount is due at the time of service, and it is a federal mandate and office policy that you must pay the amount determined by your insurance plan. You can find out about your insurance plan by visiting the insurance company's website or calling the customer service number on the back of your insurance card. We also have an insurance information tab for further explanation.
You are ultimately responsible for knowing your specific plan and your patient cost. Some insurances, like Medicaid, mandate that you make Dr. Tilak your Primary Care Physician. This must be done before your appointment date to ensure that the insurance covers your healthcare cost.
We gladly welcome service animals in our locations. We do require the necessary paperwork to make that accommodation.
Scheduling an appointment
We ask that you call us to schedule your first appointment at 219-922-8051 during regular business hours. Do not worry if you have to leave a message; our coordinators will call you back promptly. We apologize for the inconvenience, but we are assisting other patients with the same respect and attention we will give you. When you leave a voicemail, please make sure you leave your name and a working number. You can chose which of our three locations works best for you. If you are interested in scheduling an appointment at our Whiting location, please call 219-703-2558. You will need to have your insurance card(s) available for scheduling.
Click here to Pre-Register for your appointment and we will call you to schedule!
What to bring
Please arrive 15 minutes prior to your scheduled appointment time and bring the following
- identification card
- insurance card(s)
- patient paperwork printed and filled out (click here)
- current medication list
- any recent lab work
- any pertinent medical or surgical records
- co-payment, deductible or coinsurance payment (depends on your insurance plan)
When you arrive
When you arrive, sign-in at the front desk. The receptionist will ask you for the above information, and depending on your specific insurance plan, a co-pay or coinsurance payment. This amount is due at the time of service, and it is a federal mandate and office policy that you must pay the amount determined by your insurance plan. You can find out about your insurance plan by visiting the insurance company's website or calling the customer service number on the back of your insurance card. We also have an insurance information tab for further explanation.
You are ultimately responsible for knowing your specific plan and your patient cost. Some insurances, like Medicaid, mandate that you make Dr. Tilak your Primary Care Physician. This must be done before your appointment date to ensure that the insurance covers your healthcare cost.
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We will require a photograph taken by our Front Desk Receptionist at your first visit.
While you wait, enjoy the complimentary wi-fi, engage in our monthly patient education and contests, and be entertained with our health television spots. Once in the exam room, you can connect with different health ads, our patients portal, and website on the tablets. |